📦 Free Shipping on all orders!
Track Order
Stay updated on your order's journey from our warehouse to your door.
Contact Us
Fast, efficient support tailored to your needs. Don't hesitate to ask.
Shipping
We offer fast and reliable shipping options to ensure your order.
Returns & Refunds
Shop confidently with our easy, hassle-free returns policy.
Secure Payment
Safe and secure payment methods for your peace of mind.
Unfortunately, we cannot cancel orders due to a change of mind. However, we understand that mistakes happen. If you need to edit your order information, such as the delivery address or contact number, please contact our customer service as soon as possible.
Here’s what you can do:
Once your order is shipped, we’ll send you a tracking number via email. Simply enter this number on our Track Order Page to follow your package in real time.
If there is an issue with your order, please contact our customer service team as soon as possible. You can reach us via email, phone, or through the contact form on our website. Provide your order number and a brief description of the problem so we can assist you quickly.
We accept returns within 30 days from the delivery date. To start a return, please email us at info.beadedbag@gmail.com or use our Contact page. Please include your order number, item details, and a photo of the product.
Yes. We accept direct exchanges for a different size, color, or style. Please follow the return process and specify your exchange request. Exchanges are subject to product availability.
Yes. We accept direct exchanges for a different size, color, or style. Please follow the return process and specify your exchange request. Exchanges are subject to product availability.
Approved refunds are issued to the original payment method within 5–10 business days after processing your return.
Yes — we offer free worldwide shipping on all orders. No minimum purchase required.
Yes. Orders with multiple items may arrive in separate packages. You’ll receive individual tracking numbers for each shipment.
If your order is lost or arrives damaged, contact us within 7 days of delivery. Provide your order number and photos if available. We’ll investigate and issue a replacement or refund if necessary.
International orders may be subject to local customs fees or taxes, depending on your country’s regulations. These costs are the buyer’s responsibility and are not included in product prices.
We accept secure payments through Shopify Payments, including:
Yes. All transactions are protected by SSL encryption and processed through Shopify Payments. We never store your card information.
Payments are authorized and captured immediately at checkout. The charge will appear on your payment method as soon as your order is placed.